Desktop Authenticator Enrollment Degradation

What to do

• Check whether you use Duo Security Admin Panel, Admin Panel, Admin Panel, Admin Panel and 18 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.

  Anything that failed between 2026-04-30 17:54 UTC and 2026-04-30 18:07 UTC may need a replay.

• Subscribe to Duo Security's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 3

1. identifiedApr 30, 2026, 5:54 PM UTC

   We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services  remain fully operational.

   provider

2. monitoringApr 30, 2026, 5:57 PM UTC

   Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.

   provider

3. resolvedApr 30, 2026, 6:07 PM UTC

   The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures. We apologize for any inconvenience caused and thank you for your patience.

   provider

Corrections

None so far.

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