# Desktop Authenticator Enrollment Degradation

- Provider: [Duo Security](https://down.guide/duo)
- Level: confirmed
- Impact: Degraded
- lasted 13m
- started 2026-04-30 17:54 UTC
- Admin Panel, Admin Panel, Admin Panel +19
- id: DWN-65bc435605
- Official page: https://stspg.io/hvsyg07k91dy

## Updates from Duo Security
### 2026-04-30 17:54 UTC: identified
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services  remain fully operational.

### 2026-04-30 17:57 UTC: monitoring
Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.

### 2026-04-30 18:07 UTC: resolved
The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures.
We apologize for any inconvenience caused and thank you for your patience.

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