- Level
- confirmed
- Worst impact
- Degraded
- Components
- AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Duo Security AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14h it lasted.
Anything that failed between 2025-07-23 22:33 UTC and 2025-07-24 12:33 UTC may need a replay.Subscribe to Duo Security's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Duo Security 4
- investigating
We are currently investigating an issue with intermittent failures of queries to the Duo AI Assistant for help desk and user manager roles in USA deployments. Direct viewing of authentication logs is not affected.
provider
- identified
We have identified the issue causing Intermittent failures with Duo AI Assistant.
provider
- monitoring
We have implemented a fix and we are monitoring the results.
provider
- resolved
We can confirm that the issue with the Duo AI assistant has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-731d6439ea
Is Duo Security still down?
No, this incident was resolved 2025-07-24 12:33 UTC. For Duo Security's live state, see https://down.guide/duo.
How long did it last?
14h, from 2025-07-23 22:33 UTC to 2025-07-24 12:33 UTC, by the times Duo Security posted.
What was affected?
Duo Security named AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us.
What caused it?
Duo Security hasn't published a root cause. If it does, it shows here.
Where does this come from?
Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.