Skip to main content
Duo Security

AI Assistant Service Disruption in US-W1

Degraded Lasted 1h 18m · started · Duo Security's page

Level
confirmed
Worst impact
Degraded
Components
AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant
Regions
us
Down Index
22of 100

What to do

  • Check whether you use Duo Security AI Assistant, AI Assistant, AI Assistant, AI Assistant and 22 more in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

    Anything that failed between 2026-06-10 14:17 UTC and 2026-06-10 15:35 UTC may need a replay.
  • Subscribe to Duo Security's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 2

  1. investigating

    We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features. Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible. Please check back here or subscribe to updates for the latest information.

    provider

  2. resolved

    The issue affecting AI Assistant functionality in the US-W1 region has been resolved. Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7bd7e40663

Is Duo Security still down?

No, this incident was resolved 2026-06-10 15:35 UTC. For Duo Security's live state, see https://down.guide/duo.

How long did it last?

1h 18m, from 2026-06-10 14:17 UTC to 2026-06-10 15:35 UTC, by the times Duo Security posted.

What was affected?

Duo Security named AI Assistant, AI Assistant, AI Assistant, AI Assistant and 22 more in us.

What caused it?

Duo Security hasn't published a root cause. If it does, it shows here.

Where does this come from?

Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.