# AI Assistant Service Disruption in US-W1

- Provider: [Duo Security](https://down.guide/duo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 18m
- started 2026-06-10 14:17 UTC
- AI Assistant, AI Assistant, AI Assistant +23
- us
- id: DWN-7bd7e40663
- Official page: https://stspg.io/10mjtlhmcrgg

## Updates from Duo Security
### 2026-06-10 14:17 UTC: investigating
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible.
Please check back here or subscribe to updates for the latest information.

### 2026-06-10 15:35 UTC: resolved
The issue affecting AI Assistant functionality in the US-W1 region has been resolved.
Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.

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