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Duo Security

UAE Telephony SMS issue

Degraded Lasted 10h 23m · started · Duo Security's page

Level
confirmed
Worst impact
Degraded
Components
SMS Message Delivery
Regions
me
Down Index
27of 100

What to do

  • Check whether you use Duo Security SMS Message Delivery in me. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 23m it lasted.

    Anything that failed between 2026-06-23 03:58 UTC and 2026-06-23 14:21 UTC may need a replay.
  • Subscribe to Duo Security's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 3

  1. identified

    We have identified the issue related to SMS for UAE region and are working to resolve it. Users have the option to use alternative auth methods, like Duo Push or VoIP. Please check back here or subscribe to updates for any changes.

    provider

  2. monitoring

    We have mitigated the SMS delivery issue affecting the UAE region. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

    provider

  3. resolved

    The SMS delivery issue affecting the UAE region has been resolved. Our team has verified that SMS services are operating normally and full functionality has been restored. Thank you for your patience while we resolved this issue

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7f369e17f1

Is Duo Security still down?

No, this incident was resolved 2026-06-23 14:21 UTC. For Duo Security's live state, see https://down.guide/duo.

How long did it last?

10h 23m, from 2026-06-23 03:58 UTC to 2026-06-23 14:21 UTC, by the times Duo Security posted.

What was affected?

Duo Security named SMS Message Delivery in me.

What caused it?

Duo Security hasn't published a root cause. If it does, it shows here.

Where does this come from?

Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.