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Duo Security

[Multiple Deployments] AI Assistant not available in India

Degraded Lasted 3h 15m · started · Duo Security's page

Level
confirmed
Worst impact
Degraded
Components
AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant
Regions
in
Down Index
24of 100

What to do

  • Check whether you use Duo Security AI Assistant, AI Assistant, AI Assistant, AI Assistant and 45 more in in. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 15m it lasted.

    Anything that failed between 2026-02-19 14:46 UTC and 2026-02-19 18:01 UTC may need a replay.
  • Subscribe to Duo Security's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 3

  1. investigating

    We are investigating an issue causing the AI Assistant to be unavailable for administrators in India. Please check back here or subscribe to updates for any changes.

    provider

  2. monitoring

    We have deployed a fix for the issue causing the AI Assistant to be unavailable for administrators in India and are monitoring the results of the fix at this time.

    provider

  3. resolved

    The issue causing the AI Assistant to be unavailable for administrators in India has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ae29cf85ec

Is Duo Security still down?

No, this incident was resolved 2026-02-19 18:01 UTC. For Duo Security's live state, see https://down.guide/duo.

How long did it last?

3h 15m, from 2026-02-19 14:46 UTC to 2026-02-19 18:01 UTC, by the times Duo Security posted.

What was affected?

Duo Security named AI Assistant, AI Assistant, AI Assistant, AI Assistant and 45 more in in.

What caused it?

Duo Security hasn't published a root cause. If it does, it shows here.

Where does this come from?

Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.