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Duo Security

India VoIP failures

Degraded Lasted 1h 51m · started · Duo Security's page

Level
confirmed
Worst impact
Degraded
Components
Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery
Regions
in
Down Index
23of 100

What to do

  • Check whether you use Duo Security Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery and 75 more in in. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 51m it lasted.

    Anything that failed between 2025-07-28 12:00 UTC and 2025-07-28 13:51 UTC may need a replay.
  • Subscribe to Duo Security's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 3

  1. investigating

    We are currently investigating an issue causing phone call authentication failures in India on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

    provider

  2. monitoring

    The issue causing VoIP authentication failures in India appears to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved.

    provider

  3. resolved

    The issue causing VoIP authentication failures in India is now fully resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c6da3aba7a

Is Duo Security still down?

No, this incident was resolved 2025-07-28 13:51 UTC. For Duo Security's live state, see https://down.guide/duo.

How long did it last?

1h 51m, from 2025-07-28 12:00 UTC to 2025-07-28 13:51 UTC, by the times Duo Security posted.

What was affected?

Duo Security named Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery and 75 more in in.

What caused it?

Duo Security hasn't published a root cause. If it does, it shows here.

Where does this come from?

Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.