# Investigating 503 status code on API 

- Provider: [E2B](https://down.guide/e2b)
- Level: confirmed
- Impact: Major outage
- lasted 19m
- started 2026-06-25 03:33 UTC
- us
- id: DWN-07395b39e6
- Official page: https://status.e2b.dev/incidents/01KVYDD98RNPD48XQ9RREZFPN3

## Updates from E2B
### 2026-06-25 03:33 UTC: investigating
We're currently observing elevated 503 errors impacting the US cluster. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.

### 2026-06-25 03:36 UTC: investigating
Sandbox create in US Region is impacted

### 2026-06-25 03:37 UTC: monitoring
Reverted a recent production change on API side. Monitoring recovery.
Dashboard is still currently unavailable.

### 2026-06-25 03:48 UTC: monitoring
Full revert of production change is complete. Service is fully operational.

### 2026-06-25 03:52 UTC: resolved
Production components are fully available.

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