# Template build failures - upstream Ubuntu (apt) outage

- Provider: [E2B](https://down.guide/e2b)
- Level: confirmed
- Impact: Degraded
- lasted 1h 45m
- started 2026-08-04 15:31 UTC
- id: DWN-2a5f574f96
- Official page: https://status.e2b.dev/incidents/01KZ6PCRV3VHCTMN5GPC8Z9NJH

## Updates from E2B
### 2026-08-04 15:31 UTC: identified
We’re seeing intermittent template build failures caused by an upstream outage. Any build or sandbox command that installs packages via \`apt\` may intermittently fail or time out. Retries may succeed.
Upstream status: \[\*\*https://status.canonical.com/\*\*\](https://status.canonical.com/#/)
We’re monitoring and will update as it recovers.

### 2026-08-04 17:15 UTC: resolved
Ubuntu package archive has recovered, and template builds and \`apt\` installs are working normally again. 
If you hit failures during the outage, please retry now or contact our support at support@e2b.dev. 
Thanks for your patience

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