# EU cluster degradation

- Provider: [E2B](https://down.guide/e2b)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 29m
- started 2026-07-01 15:16 UTC
- eu
- id: DWN-65c7f42f99
- Official page: https://status.e2b.dev/incidents/01KWF40S2AEM67AZV498QST8D4

## Updates from E2B
### 2026-07-01 15:16 UTC: investigating
We are investigating an issue causing errors on our EU cluster. We will share updates as we learn more.
We apologize for the inconvenience.

### 2026-07-01 15:23 UTC: investigating
This incident is affecting sandbox API operations and template builds. We are still investigating the root cause.

### 2026-07-01 15:36 UTC: identified
We've identified the root cause and are rolling out a fix. Service should begin returning to normal shortly.

### 2026-07-01 15:44 UTC: monitoring
The fix has been fully deployed, and service has returned to normal.
We are continuing to monitor the system closely to ensure everything remains stable.
We sincerely apologize for the disruption and appreciate your patience while we worked to resolve the issue.

### 2026-07-01 18:45 UTC: resolved
The issue has been resolved, and all services are operating normally.

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