Elevated error rates for sandbox operations

What to do

• Check whether you use E2B in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 3m it lasted.

  Anything that failed between 2026-08-20 16:25 UTC and 2026-08-20 20:27 UTC may need a replay.

• Subscribe to E2B's feed to hear about the next one first. RSS feed

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Updates from E2B 7

1. investigatingAug 20, 2026, 4:25 PM UTC

   We are experiencing elevated error rates for sandbox operations. The team is investigating the root cause, and we will keep you updated as we learn more. We apologize for the inconvenience.

   provider

2. investigatingAug 20, 2026, 5:15 PM UTC

   We are investigating increased error rates for sandbox operations. Start times are slower than usual, and a small number of sandbox resumes (under 1%) are affected. Adding retries to your sandbox operations can help mitigate the impact while we work on a fix

   provider

3. monitoringAug 20, 2026, 5:23 PM UTC

   Service is recovering. Sandbox operations are stabilizing and error rates are returning to normal. We continue to monitor closely.

   provider

4. monitoringAug 20, 2026, 5:51 PM UTC

   We’ve identified the issue as related to an ongoing incident with one of our upstream providers. We’re monitoring their recovery and its impact on our service. Upstream incident: https://status.cloud.google.com/incidents/utF3FMFdQfwBzJcGG6vf

   provider

5. monitoringAug 20, 2026, 6:02 PM UTC

   We are no longer seeing customer impact from the earlier Google Cloud Compute Engine incident. Sandbox create, pause, and resume in the US region have returned to normal. We are keeping this incident open and monitoring to confirm stability before marking it resolved.

   provider

6. monitoringAug 20, 2026, 6:41 PM UTC

   We no longer see any impact on our customers. Sandbox create, pause, and resume in the US region are operating normally. This incident remains in monitoring while we wait for Google Cloud to fully resolve the underlying Compute Engine issue. We will post a final update once that is confirmed.

   provider

7. resolvedAug 20, 2026, 8:27 PM UTC

   Resolved. Google Cloud fully resolved the underlying Compute Engine incident at 12:37 PDT and all sandbox operations in the US region are back to normal.

   provider

Corrections

None so far.

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