# Intermittent template build errors on US-West-1

- Provider: [E2B](https://down.guide/e2b)
- Level: confirmed
- Impact: Degraded
- lasted 1h 21m
- started 2026-10-29 09:59 UTC
- us, us-west-1
- id: DWN-ec3a64144e
- Official page: https://status.e2b.dev/incidents/01M63HJX0YE5ESE3V62EXC2Z0H

## Updates from E2B
### 2026-10-29 09:58 UTC: investigating
We are investigating failures in template builds on US-West-1. Some builds fail when pulling a Docker Hub base image, with an "access denied" error, even though the image exists. 
Sandbox creation from existing templates is not affected. We will post updates as we learn more.

### 2026-10-29 11:19 UTC: resolved
The issue has been fully resolved. We apologize for the disruption.
If you are still seeing issues, please let us know.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).