- Level
- confirmed
- Worst impact
- Degraded
- Components
- Ontrac
- Down Index
- 27of 100
What to do
Check whether you use EasyPost Ontrac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 31m it lasted.
Anything that failed between 2026-11-06 19:03 UTC and 2026-11-06 19:35 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 2
- identified
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.
provider
- resolved
The Ontrac API errors have subsided and the service has recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-20c2d931aa
Is EasyPost still down?
No, this incident was resolved 2026-11-06 19:35 UTC. For EasyPost's live state, see https://down.guide/easypost.
How long did it last?
31m, from 2026-11-06 19:03 UTC to 2026-11-06 19:35 UTC, by the times EasyPost posted.
What was affected?
EasyPost named Ontrac.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.