# Elevated error rates for Ontrac

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2026-11-06 19:03 UTC
- Ontrac
- id: DWN-20c2d931aa
- Official page: https://stspg.io/z4pfv7h3ys9w

## Updates from EasyPost
### 2026-11-06 19:03 UTC: identified
The OnTrac API is experiencing elevated rates of errors for rating and buying labels. Ontrac has been notified and has identified the issue. Our engineers will continue to monitor the performance of the API. Our next update will be 12:00PM PST or sooner.

### 2026-11-06 19:35 UTC: resolved
The Ontrac API errors have subsided and the service has recovered.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).