# Issues attempting to load, or purchase labels, for an existing shipment

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2025-09-20 19:40 UTC
- API
- id: DWN-7b861be3be
- Official page: https://stspg.io/fl69j43x9hb8

## Updates from EasyPost
### 2025-09-20 19:40 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-20 20:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-20 20:32 UTC: resolved
This incident has been resolved.

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