# Customers are currently unable to add Bank Accounts through their EasyPost dashboard

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Degraded
- lasted 2h 45m
- started 2026-04-03 18:01 UTC
- Stripe API
- id: DWN-916c4d8ba6
- Official page: https://stspg.io/wq8tw6v4mlrs

## Updates from EasyPost
### 2026-04-03 18:01 UTC: identified
Our payment provider has made an unexpected change, we are working with them to resolve the issue.

### 2026-04-03 19:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-03 20:46 UTC: resolved
This incident has been resolved; users are once again able to link their bank accounts.

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