# Degraded multi-carrier performance (UPS, others)

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Degraded
- lasted 1h 13m
- started 2026-10-08 15:45 UTC
- UPS, UPSDAP
- id: DWN-b6bb41471a
- Official page: https://stspg.io/cfb8w1r0qr1k

## Updates from EasyPost
### 2026-10-08 15:45 UTC: investigating
We are experiencing elevated timeouts on some requests and are currently investigating.

### 2026-10-08 16:28 UTC: identified
We have identified the cause of the elevated timeouts as an issue with our cloud hosting provider and are working to resolve it. Some rate and tracking requests are affected.

### 2026-10-08 16:58 UTC: resolved
This incident has been resolved. The underlying cloud hosting issue has been fixed, and rating and tracking requests have returned to normal.

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