# Partial Outage for Canada Post

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Partial outage
- lasted 21h 18m
- started 2026-05-22 01:18 UTC
- Canada Post
- ca
- id: DWN-de613f7fdb
- Official page: https://stspg.io/h6nwplg9qyck

## Updates from EasyPost
### 2026-05-22 01:18 UTC: investigating
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.

### 2026-05-22 16:35 UTC: investigating
We are in contact with Canada Post and continuing to work to resolve this issue.

### 2026-05-22 20:37 UTC: identified
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.

### 2026-05-22 21:08 UTC: monitoring
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.

### 2026-05-22 22:36 UTC: resolved
This incident has been resolved. Canada Post wallet accounts are operating normally.

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