# Label buy issues affecting multiple carriers

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 45m
- started 2025-10-05 13:09 UTC
- Ontrac
- id: DWN-e3f6912f96
- Official page: https://stspg.io/2mg84c39jysw

## Updates from EasyPost
### 2025-10-05 13:09 UTC: investigating
We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac

### 2025-10-05 13:20 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-05 13:52 UTC: monitoring
A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.

### 2025-10-05 14:54 UTC: resolved
This incident has been resolved.

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