# FedEx experiencing elevated error rate with label buys

- Provider: [EasyPost](https://down.guide/easypost)
- Level: confirmed
- Impact: Degraded
- lasted 1h 23m
- started 2025-08-25 13:28 UTC
- FedEx, FedEx SmartPost
- id: DWN-f2588a2650
- Official page: https://stspg.io/ls9qwf7ctly1

## Updates from EasyPost
### 2025-08-25 13:28 UTC: investigating
We are investigating FedEx API issues with label buys.

### 2025-08-25 13:37 UTC: monitoring
Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.

### 2025-08-25 14:51 UTC: resolved
FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.

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