# Degraded Performance: Cloud Provisioning Delays

- Provider: [Elastic Cloud](https://down.guide/elastic-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 59m
- started 2026-09-23 14:04 UTC
- id: DWN-64d35ad4fa
- Official page: https://stspg.io/55k4nwc1pqw7

## Root cause
> We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider.

[Postmortem](https://stspg.io/55k4nwc1pqw7)

## Updates from Elastic Cloud
### 2026-09-23 14:04 UTC: investigating
We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes.
Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue.
We will provide an update in the next 12 hours.

### 2026-09-23 16:03 UTC: resolved
This issue has been resolved.

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