# Kibana access restored for UI-assigned Organization Owners on Hosted deployments

- Provider: [Elastic Cloud](https://down.guide/elastic-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 21h
- started 2026-09-10 01:30 UTC
- id: DWN-9b58e9c945
- Official page: https://stspg.io/dh1b7zfw3t85

## Updates from Elastic Cloud
### 2026-09-10 01:30 UTC: identified
We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

### 2026-09-10 06:03 UTC: identified
Update: This incident is still ongoing and we are continuing to investigate.

### 2026-09-10 09:51 UTC: monitoring
Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

### 2026-09-10 22:31 UTC: resolved
This incident has been resolved.

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