# AutoOps node metrics temporarily unavailable in some regions

- Provider: [Elastic Cloud](https://down.guide/elastic-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 41m
- started 2026-09-17 15:50 UTC
- id: DWN-e20ff96c37
- Official page: https://stspg.io/0ld5l0jdv02b

## Updates from Elastic Cloud
### 2026-09-17 15:50 UTC: investigating
We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred. 
We will provide an update within the next 2 hours or earlier.

### 2026-09-17 16:13 UTC: identified
We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred.
A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.

### 2026-09-17 16:31 UTC: resolved
The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

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