# EIS elevated 5xx error rates for model google-gemini-embedding-001

- Provider: [Elastic Cloud](https://down.guide/elastic-cloud)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 5m
- started 2026-04-20 06:37 UTC
- Elastic Inference Service
- id: DWN-fabdae700c
- Official page: https://stspg.io/s3pp2pw4503w

## Updates from Elastic Cloud
### 2026-04-20 06:37 UTC: investigating
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected:
- .google-gemini-embedding-001
We're investigating and will update again in 2 hours or if there's a change in status.

### 2026-04-20 09:50 UTC: investigating
Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.

### 2026-04-20 10:41 UTC: resolved
An incident with an upstream service provider has been resolved, and access to the model is now restored.

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