# EU Agents disruption in SIP calls

- Provider: [ElevenLabs](https://down.guide/elevenlabs)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-10-21 17:30 UTC
- eu
- id: DWN-571183db33
- Official page: https://status.elevenlabs.io/incidents/01M5FR7AVMZNBSWQDS7DCVYAJN

## Updates from ElevenLabs
### 2026-10-06 10:28 UTC: investigating
We're currently investigating disruptions in SIP calls in our EU residency.

### 2026-10-06 11:21 UTC: investigating
We are still investigating. We will continue posting updates as more information becomes available

### 2026-10-06 12:04 UTC: investigating
We are currently still investigating. We will post updates here as soon as more information becomes available

### 2026-10-06 12:14 UTC: monitoring
Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

### 2026-10-06 12:51 UTC: resolved
The issue has been resolved. EU SIP services are operational and stable.

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