- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 40of 100
What to do
Check whether your product depends on ElevenLabs. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 44m it lasted.
Anything that failed between 2026-09-29 16:00 UTC and 2026-09-29 19:44 UTC may need a replay.Subscribe to ElevenLabs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elevenlabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
We have isolated the cause of the increased latency and errors, and are working to resolve it.Read the postmortem
Updates from ElevenLabs 4
- investigating
We are currently investigating increased latency, conversation failures, and API request failures currently known to affect Agents and STT. These failures may manifest as delays in agent conversations, 429s to STT requests, or conversation failures with the error: "START node generated a response after progressing".
provider
- identified
We have isolated the cause of the increased latency and errors, and are working to resolve it. Current evidence suggests that the Sound Effects product and other Creative Platform products may also be affected, but scope and severity of impact to these products remains unclear.
provider
- monitoring
Our engineers have applied a fix for the likely root cause. We are seeing signs of recovery but we will continue to monitor until recovery is fully confirmed.
provider
- resolved
We have not seen any further errors after the fix was applied. All services are fully operational and stable. We will post an RCA on our status page after further investigation.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-68fb649aaf
Is ElevenLabs still down?
No, this incident was resolved 2026-09-29 19:44 UTC. For ElevenLabs's live state, see https://down.guide/elevenlabs.
How long did it last?
3h 44m, from 2026-09-29 16:00 UTC to 2026-09-29 19:44 UTC, by the times ElevenLabs posted.
What caused it?
ElevenLabs wrote: "We have isolated the cause of the increased latency and errors, and are working to resolve it." The postmortem: https://status.elevenlabs.io/incidents/01M5FR6VBB9YRMJMHXE93AEE5V
Where does this come from?
ElevenLabs's official status page, https://status.elevenlabs.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.