# Website authentication rejecting all frontend requests

- Provider: [ElevenLabs](https://down.guide/elevenlabs)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2026-10-21 17:30 UTC
- id: DWN-6da9e7eb77
- Official page: https://status.elevenlabs.io/incidents/01M5FR79P975RGRJ8NT8FWWXMQ

## Updates from ElevenLabs
### 2025-04-08 13:00 UTC: identified
We are experiencing a temporary issue with website authentication rejecting all authentication tokens. We are working on a fix

### 2025-04-08 13:39 UTC: resolved
Website should work now

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