# Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests

- Provider: [ElevenLabs](https://down.guide/elevenlabs)
- Level: confirmed
- Impact: Degraded
- lasted 7h 6m
- started 2026-09-04 13:55 UTC
- id: DWN-8df84f53b6
- Official page: https://status.elevenlabs.io/incidents/01M5FR6QBF1N63WZK83548NWKN

## Updates from ElevenLabs
### 2026-09-04 13:55 UTC: investigating
We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests.

### 2026-09-04 14:16 UTC: identified
We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor.

### 2026-09-04 14:34 UTC: monitoring
The issue has been fixed, the error rate should be zero. We are currently monitoring the situation.

### 2026-09-04 21:01 UTC: resolved
After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability.

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