# Batch calling degraded in EU residency

- Provider: [ElevenLabs](https://down.guide/elevenlabs)
- Level: confirmed
- Impact: Degraded
- lasted 3h
- started 2026-08-27 08:00 UTC
- eu
- id: DWN-f82da438ef
- Official page: https://status.elevenlabs.io/incidents/01M5FR74N6H32259S00QV298HS

## Updates from ElevenLabs
### 2026-08-27 13:05 UTC: identified
Outbound Batch calls in the European residency experienced dispatch delays of up to 30 minutes between 08:00 and 11:00 UTC.

### 2026-08-27 13:08 UTC: resolved
Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.

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