# ElevenLabs incident history

- **ElevenLabs**: [Choppy audio on Agent conversations using Eleven v4 Turbo](https://down.guide/elevenlabs/DWN-03cd8f3a93) (Degraded; lasted 0m; started 2026-11-06 20:13 UTC; eu)
- **ElevenLabs**: [Choppy audio on Agent conversations using Eleven v4 Turbo](https://down.guide/elevenlabs/DWN-c4f48dd539) (Degraded; lasted 0m; started 2026-11-06 20:07 UTC; eu)
- **ElevenLabs**: [Intermittent Sign in issue](https://down.guide/elevenlabs/DWN-af0739f53e) (Degraded; lasted 2h 31m; started 2026-11-04 08:21 UTC)
- **ElevenLabs**: [ElevenCreative - Image & Video - Degraded performance](https://down.guide/elevenlabs/DWN-1ce57723a1) (Degraded; lasted 1h 42m; started 2026-10-30 09:19 UTC)
- **ElevenLabs**: [EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests](https://down.guide/elevenlabs/DWN-0d1d140227) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC; eu)
- **ElevenLabs**: [Claude MCP connection not working](https://down.guide/elevenlabs/DWN-1bcdc84a3d) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Marketing website](https://down.guide/elevenlabs/DWN-548bfc34f8) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [EU Agents disruption in SIP calls](https://down.guide/elevenlabs/DWN-571183db33) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC; eu)
- **ElevenLabs**: [Inbound Twilio calls experiencing intermittent connection failures](https://down.guide/elevenlabs/DWN-e81014c463) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Increased Rate of LLM Failure Errors on Agent Platform Calls](https://down.guide/elevenlabs/DWN-3edf0e4072) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Instant Voice Clone creation failures](https://down.guide/elevenlabs/DWN-5965b7f447) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [\[Isolated environments\] Issue with voices on EU and India Residency environments](https://down.guide/elevenlabs/DWN-a42f1f40c8) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC; eu, in)
- **ElevenLabs**: [Request failures with the V3 model](https://down.guide/elevenlabs/DWN-b2a72b95e1) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Payment Issues](https://down.guide/elevenlabs/DWN-1d45f991ae) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Increased Dubbing Latency and Failure Rate](https://down.guide/elevenlabs/DWN-24dbd8edd7) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Some TTS requests seeing increased latency](https://down.guide/elevenlabs/DWN-3b2f7927d7) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [ElevenReader Elevated Error Rates](https://down.guide/elevenlabs/DWN-3e1e6d095f) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Some support request forms may be unavailable](https://down.guide/elevenlabs/DWN-6a842a1a5a) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Website authentication rejecting all frontend requests](https://down.guide/elevenlabs/DWN-6da9e7eb77) (Major outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Website Slowness and API Request Latency](https://down.guide/elevenlabs/DWN-790ee8a57b) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC; us)
- **ElevenLabs**: [Agent SIP Conversation Disruption](https://down.guide/elevenlabs/DWN-923856e4cd) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server](https://down.guide/elevenlabs/DWN-cfd4d6d718) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC; eu)
- **ElevenLabs**: [Elevated error rate for Eleven Multilingual v2 model](https://down.guide/elevenlabs/DWN-d04f84f358) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [EU Residency - Conversation history not showing for recent calls](https://down.guide/elevenlabs/DWN-df55bc8887) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC; eu)
- **ElevenLabs**: [Elevated error rates for TTS v3, Dubbing, STT](https://down.guide/elevenlabs/DWN-b33d048ad9) (Degraded; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Transfer to Human not working correctly](https://down.guide/elevenlabs/DWN-b6962f1e98) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Increased error rate for Forced Alignment](https://down.guide/elevenlabs/DWN-bd5f4e5918) (Partial outage; lasted 0m; started 2026-10-21 17:30 UTC)
- **ElevenLabs**: [Test](https://down.guide/elevenlabs/DWN-d2b6f42ee0) (Degraded; lasted 1m; started 2026-10-16 14:03 UTC)
- **ElevenLabs**: [Multiple US endpoints experiencing timeouts and latency](https://down.guide/elevenlabs/DWN-c5dfaf1038) (Partial outage; lasted 4h 58m; started 2026-10-13 09:21 UTC; us)
- **ElevenLabs**: [TTS failures and increased latency](https://down.guide/elevenlabs/DWN-0958839f4a) (Degraded; lasted 11m; started 2026-10-12 16:19 UTC)
- **ElevenLabs**: [Music 2.5 endpoints performance degraded](https://down.guide/elevenlabs/DWN-1cde8f55e8) (Degraded; lasted 58m; started 2026-10-08 08:00 UTC)
- **ElevenLabs**: [increase in latency](https://down.guide/elevenlabs/DWN-d9e3639c86) (Degraded; lasted 3h 5m; started 2026-10-06 09:09 UTC)
- **ElevenLabs**: [Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures](https://down.guide/elevenlabs/DWN-68fb649aaf) (Partial outage; lasted 3h 44m; started 2026-09-29 16:00 UTC)
- **ElevenLabs**: [Increased latency for Speech to Text API requests](https://down.guide/elevenlabs/DWN-9ace340513) (Degraded; lasted 23m; started 2026-09-28 15:42 UTC)
- **ElevenLabs**: [Agents - EU Residency](https://down.guide/elevenlabs/DWN-ff8cc855f5) (Partial outage; lasted 28m; started 2026-09-28 13:50 UTC; eu)
- **ElevenLabs**: [ElevenReader Elevated Error Rates](https://down.guide/elevenlabs/DWN-4151a6e66c) (Degraded; lasted 3h 31m; started 2026-09-21 23:25 UTC)
- **ElevenLabs**: [Some ElevenAgents calls failed to start](https://down.guide/elevenlabs/DWN-7b1fcca6e6) (Partial outage; lasted 1h 25m; started 2026-09-18 23:32 UTC)
- **ElevenLabs**: [Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests](https://down.guide/elevenlabs/DWN-8df84f53b6) (Degraded; lasted 7h 6m; started 2026-09-04 13:55 UTC)
- **ElevenLabs**: [Customer support ticketing system not receiving new tickets and ticket replies](https://down.guide/elevenlabs/DWN-3d4cde2d3e) (Degraded; lasted 4h 25m; started 2026-08-31 08:10 UTC)
- **ElevenLabs**: [Batch calling degraded in EU residency](https://down.guide/elevenlabs/DWN-f82da438ef) (Degraded; lasted 3h; started 2026-08-27 08:00 UTC; eu)
- **ElevenLabs**: [Elevated latency on Text-to-Speech and Speech-to-Text Requests](https://down.guide/elevenlabs/DWN-5b9b149c9d) (Degraded; lasted 2h 38m; started 2026-08-26 15:15 UTC)
- **ElevenLabs**: [Media not loading across several products](https://down.guide/elevenlabs/DWN-f5e5c6af8b) (Degraded; lasted 9h 53m; started 2026-08-24 08:49 UTC)

[Back to ElevenLabs](https://down.guide/elevenlabs)

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