- Level
- confirmed
- Worst impact
- Degraded
- Components
- Equinix Metal Network, Chicago (CH)
What to do
Check whether you use Equinix Metal Equinix Metal Network, Chicago (CH). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 22m it lasted.
Anything that failed between 2026-04-14 16:25 UTC and 2026-04-14 16:48 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 3
- investigating
One of the network devices in Chicago (CH3) experienced an unexpected restart. The device has fully recovered, and all services are currently operating normally. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
provider
- identified
Customers in this rack with bonded interfaces should have only encountered a loss in redundancy and available through-put for their uplinks. Customers in an unbonded configuration, may have experienced some packet loss while the device recovered.
provider
- resolved
At this time the device has recovered and MLAG bonds have been restored. The device has fully recovered, and all services are currently operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-0f740cdc31
Is Equinix Metal still down?
No, this incident was resolved 2026-04-14 16:48 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
22m, from 2026-04-14 16:25 UTC to 2026-04-14 16:48 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Equinix Metal Network, Chicago (CH).
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.