# Brief Network Disruption – Chicago (CH3)

- Provider: [Equinix Metal](https://down.guide/equinix)
- Level: confirmed
- Impact: Degraded
- lasted 22m
- started 2026-04-14 16:25 UTC
- Equinix Metal Network, Chicago (CH)
- id: DWN-0f740cdc31
- Official page: https://stspg.io/xg93xvpqpdrf

## Updates from Equinix Metal
### 2026-04-14 16:25 UTC: investigating
One of the network devices in Chicago (CH3) experienced an unexpected restart. The device has fully recovered, and all services are currently operating normally.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

### 2026-04-14 16:27 UTC: identified
Customers in this rack with bonded interfaces should have only encountered a loss in redundancy and available through-put for their uplinks. 
Customers in an unbonded configuration, may have experienced some packet loss while the device recovered.

### 2026-04-14 16:48 UTC: resolved
At this time the device has recovered and MLAG bonds have been restored. The device has fully recovered, and all services are currently operating normally.

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