- Level
- confirmed
- Worst impact
- Degraded
- Components
- Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network, Madrid (MD), Helsinki (HE), Stockholm (SK), Milan (ML)
- Regions
- eu
- Down Index
- 26of 100
What to do
Check whether you use Equinix Metal Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network and 4 more in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 51m it lasted.
Anything that failed between 2025-07-16 21:18 UTC and 2025-07-17 05:08 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 3
- investigating
Equinix Metal Shared interconnections are currently experiencing impact within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: FR, HE, LD, MD, ML, PA, SK Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-13406babc8
Is Equinix Metal still down?
No, this incident was resolved 2025-07-17 05:08 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
7h 51m, from 2025-07-16 21:18 UTC to 2025-07-17 05:08 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network and 4 more in eu.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.