- Level
- confirmed
- Worst impact
- Degraded
- Components
- Frankfurt (FR)
- Regions
- eu
- Down Index
- 27of 100
What to do
Check whether you use Equinix Metal Frankfurt (FR) in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 17h it lasted.
Anything that failed between 2026-05-09 06:10 UTC and 2026-05-10 23:35 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 4
- investigating
This is related to Maintenance of EQX CHG0125681.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-373b8bd98d
Is Equinix Metal still down?
No, this incident was resolved 2026-05-10 23:35 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
1d 17h, from 2026-05-09 06:10 UTC to 2026-05-10 23:35 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Frankfurt (FR) in eu.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.