- Level
- confirmed
- Worst impact
- Degraded
- Components
- London (LD), Equinix Metal Network
- Regions
- eu
What to do
Check whether you use Equinix Metal London (LD), Equinix Metal Network in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.
Anything that failed between 2025-09-19 18:56 UTC and 2025-09-19 19:44 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 3
- investigating
We are currently investigating a possible issue in London. Customers may experience increased latency and/or packet loss.
provider
- identified
The issue has been identified and a fix is being put in place.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5406b417c3
Is Equinix Metal still down?
No, this incident was resolved 2025-09-19 19:44 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
48m, from 2025-09-19 18:56 UTC to 2025-09-19 19:44 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named London (LD), Equinix Metal Network in eu.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.