# Connectivity issues in London Metro

- Provider: [Equinix Metal](https://down.guide/equinix)
- Level: confirmed
- Impact: Degraded
- lasted 48m
- started 2025-09-19 18:56 UTC
- London (LD), Equinix Metal Network
- eu
- id: DWN-5406b417c3
- Official page: https://stspg.io/1wdkwg1gz4cv

## Updates from Equinix Metal
### 2025-09-19 18:56 UTC: investigating
We are currently investigating a possible issue in London. Customers may experience increased latency and/or packet loss.

### 2025-09-19 19:08 UTC: identified
The issue has been identified and a fix is being put in place.

### 2025-09-19 19:44 UTC: resolved
This incident has been resolved.

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