# Connectivity issue in Sao Paulo Metro

- Provider: [Equinix Metal](https://down.guide/equinix)
- Level: confirmed
- Impact: Operational
- lasted 1h 6m
- started 2025-10-16 18:55 UTC
- Equinix Metal Network, Sao Paulo (SP)
- latam
- id: DWN-8230904bff
- Official page: https://stspg.io/txx8xcvqtrtc

## Updates from Equinix Metal
### 2025-10-16 18:55 UTC: investigating
We are currently investigating an issue in our Sao Paulo metro.

### 2025-10-16 19:06 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-16 19:29 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-16 20:01 UTC: resolved
This incident has been resolved.

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