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Equinix Metal

SV15 Network Connectivity Issue

Degraded Lasted 1h 11m · started · Equinix Metal's page

Level
confirmed
Worst impact
Degraded
Components
Silicon Valley (SV), Equinix Metal Network
Down Index
19of 100

What to do

  • Check whether you use Equinix Metal Silicon Valley (SV), Equinix Metal Network. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.

    Anything that failed between 2025-08-08 07:39 UTC and 2025-08-08 08:50 UTC may need a replay.
  • Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Equinix Metal 4

  1. investigating

    We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8438bcb147

Is Equinix Metal still down?

No, this incident was resolved 2025-08-08 08:50 UTC. For Equinix Metal's live state, see https://down.guide/equinix.

How long did it last?

1h 11m, from 2025-08-08 07:39 UTC to 2025-08-08 08:50 UTC, by the times Equinix Metal posted.

What was affected?

Equinix Metal named Silicon Valley (SV), Equinix Metal Network.

What caused it?

Equinix Metal hasn't published a root cause. If it does, it shows here.

Where does this come from?

Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.