- Level
- confirmed
- Worst impact
- Degraded
- Components
- Equinix Metal API, Amsterdam (AM), Frankfurt (FR), London (LD), Device Provisioning, Paris (PA), Madrid (MD), Helsinki (HE), Stockholm (SK)
- Regions
- eu
- Down Index
- 24of 100
What to do
Check whether you use Equinix Metal Equinix Metal API, Amsterdam (AM), Frankfurt (FR), London (LD) and 5 more in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 13m it lasted.
Anything that failed between 2026-01-21 12:20 UTC and 2026-01-21 14:34 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 4
- identified
We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a5487a91bc
Is Equinix Metal still down?
No, this incident was resolved 2026-01-21 14:34 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
2h 13m, from 2026-01-21 12:20 UTC to 2026-01-21 14:34 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Equinix Metal API, Amsterdam (AM), Frankfurt (FR), London (LD) and 5 more in eu.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.