# Metadata service degradation in some facilities

- Provider: [Equinix Metal](https://down.guide/equinix)
- Level: confirmed
- Impact: Degraded
- lasted 2h 13m
- started 2026-01-21 12:20 UTC
- Equinix Metal API, Amsterdam (AM), Frankfurt (FR) +6
- eu
- id: DWN-a5487a91bc
- Official page: https://stspg.io/d88qy647t2b3

## Updates from Equinix Metal
### 2026-01-21 12:20 UTC: identified
We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. 
This issue may cause certain provisioning and deprovisioning operations to fail. 
Our engineering teams are actively working on implementing a fix.

### 2026-01-21 12:21 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-01-21 12:34 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-01-21 14:34 UTC: resolved
This incident has been resolved.

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