- Level
- confirmed
- Worst impact
- Degraded
- Regions
- latam
- Down Index
- 24of 100
What to do
Check whether you use Equinix Metal in latam. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 37m it lasted.
Anything that failed between 2025-09-03 18:46 UTC and 2025-09-03 22:24 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 1
- resolved
At approximately 18:24 UTC on September 3rd 2025, customers in the Sao Paulo metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 18:26 UTC. If you have any questions please contact support@equinixmetal.com
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-acfe43968e
Is Equinix Metal still down?
No, this incident was resolved 2025-09-03 22:24 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
3h 37m, from 2025-09-03 18:46 UTC to 2025-09-03 22:24 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named in latam.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.