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Equinix Metal

SG Metro Customer Connectivity Loss

Degraded Lasted 0m · started · Equinix Metal's page

Level
confirmed
Worst impact
Degraded
Regions
apac
Down Index
12of 100

What to do

  • Check whether you use Equinix Metal in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-08-27 14:24 UTC and 2025-08-27 04:15 UTC may need a replay.
  • Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Equinix Metal 1

  1. resolved

    At approximately 12:15 UTC on August 27th 2025, customers in the Singapore metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 12:19 UTC. If you have any questions please contact support@equinixmetal.com

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b51353e9cc

Is Equinix Metal still down?

No, this incident was resolved 2025-08-27 04:15 UTC. For Equinix Metal's live state, see https://down.guide/equinix.

How long did it last?

0m, from 2025-08-27 14:24 UTC to 2025-08-27 04:15 UTC, by the times Equinix Metal posted.

What was affected?

Equinix Metal named in apac.

What caused it?

Equinix Metal hasn't published a root cause. If it does, it shows here.

Where does this come from?

Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.