# SY4 Network Connectivity Issue

- Provider: [Equinix Metal](https://down.guide/equinix)
- Level: confirmed
- Impact: Degraded
- lasted 18m
- started 2026-01-20 23:38 UTC
- Equinix Metal Network
- id: DWN-b57adcbb18
- Official page: https://stspg.io/dlddkdgnvkkr

## Updates from Equinix Metal
### 2026-01-20 23:38 UTC: monitoring
On January 20th, 2026 at 21:47 UTC, Equinix Metal customers with instances in Metro: SY4 Pod: 1 Rack: 15 may have experienced localized degradation or outage affecting network services.
Please visit status.equinixmetal.com for further updates or reach out to cs@equinix.com for further assistance.

### 2026-01-20 23:55 UTC: resolved
This incident has been resolved.

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