- Level
- confirmed
- Worst impact
- Partial outage
- Components
- New York (NY), Equinix Metal Network
- Down Index
- 32of 100
What to do
Check whether you use Equinix Metal New York (NY), Equinix Metal Network. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2025-10-21 10:59 UTC and 2025-10-21 15:03 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 5
- investigating
We are currently investigating a connectivity issue affecting stability in NY Metro. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
Connectivity is confirmed stable since 1046 UTC. There was a major event in the Equinix backbone network which is being investigated as part of a larger global incident.
provider
- monitoring
All services remain stable. There has been confirmed mixed impact to Internet and interconnection services in multiple metros. The estimated period of impact is 1032-1047 UTC. Please reach out to support@equinixmetal.com for further assistance.
provider
- resolved
All services remain stable and the the issue is deemed resolved. Root cause analysis is ongoing.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bf03c7dae1
Is Equinix Metal still down?
No, this incident was resolved 2025-10-21 15:03 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
4h 5m, from 2025-10-21 10:59 UTC to 2025-10-21 15:03 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named New York (NY), Equinix Metal Network.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.