- Level
- confirmed
- Worst impact
- Degraded
- Components
- Seoul (SL)
- Regions
- apac
- Down Index
- 23of 100
What to do
Check whether you use Equinix Metal Seoul (SL) in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.
Anything that failed between 2025-08-22 10:38 UTC and 2025-08-22 12:25 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 5
- identified
Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for the issue. However, customers in TY, OS, HK, and SG metros may have experienced packet loss due to an ungraceful shift in traffic.
provider
- monitoring
Anycast traffic in the SL metro has returned to normal as the BGP sessions have been established. We will continue to monitor the results for the next 30 minutes.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-daed80d82f
Is Equinix Metal still down?
No, this incident was resolved 2025-08-22 12:25 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
1h 47m, from 2025-08-22 10:38 UTC to 2025-08-22 12:25 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Seoul (SL) in apac.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.