- Level
- confirmed
- Worst impact
- Degraded
- Components
- Frankfurt (FR), Equinix Metal Network
- Regions
- eu, us
- Down Index
- 25of 100
What to do
Check whether you use Equinix Metal Frankfurt (FR), Equinix Metal Network in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.
Anything that failed between 2025-11-14 12:04 UTC and 2025-11-14 12:51 UTC may need a replay.Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Equinix Metal 5
- investigating
We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at support@equinixmetal.com.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e9cebf5fa5
Is Equinix Metal still down?
No, this incident was resolved 2025-11-14 12:51 UTC. For Equinix Metal's live state, see https://down.guide/equinix.
How long did it last?
47m, from 2025-11-14 12:04 UTC to 2025-11-14 12:51 UTC, by the times Equinix Metal posted.
What was affected?
Equinix Metal named Frankfurt (FR), Equinix Metal Network in eu, us.
What caused it?
Equinix Metal hasn't published a root cause. If it does, it shows here.
Where does this come from?
Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.