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Equinix Metal

AM and ML Shared Interconnection Connectivity Issue

Degraded Lasted 3h 52m · started · Equinix Metal's page

Level
confirmed
Worst impact
Degraded
Components
Amsterdam (AM), Equinix Metal Network, Milan (ML)
Regions
eu
Down Index
24of 100

What to do

  • Check whether you use Equinix Metal Amsterdam (AM), Equinix Metal Network, Milan (ML) in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 52m it lasted.

    Anything that failed between 2025-07-15 23:25 UTC and 2025-07-16 03:16 UTC may need a replay.
  • Subscribe to Equinix Metal's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=equinix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Equinix Metal 4

  1. investigating

    We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ff1fb4f09e

Is Equinix Metal still down?

No, this incident was resolved 2025-07-16 03:16 UTC. For Equinix Metal's live state, see https://down.guide/equinix.

How long did it last?

3h 52m, from 2025-07-15 23:25 UTC to 2025-07-16 03:16 UTC, by the times Equinix Metal posted.

What was affected?

Equinix Metal named Amsterdam (AM), Equinix Metal Network, Milan (ML) in eu.

What caused it?

Equinix Metal hasn't published a root cause. If it does, it shows here.

Where does this come from?

Equinix Metal's official status page, https://status.equinixmetal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.