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Figma

Service disruption

Partial outage Lasted 3h 26m · started · Figma's page

Level
confirmed
Worst impact
Partial outage
Components
Real-time collaboration server
Down Index
31of 100

What to do

  • Check whether you use Figma Real-time collaboration server. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 26m it lasted.

    Anything that failed between 2024-09-10 07:57 UTC and 2024-09-10 11:24 UTC may need a replay.
  • Subscribe to Figma's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=figma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Figma 4

  1. monitoring

    We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.

    provider

  2. investigating

    We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.

    provider

  3. monitoring

    We've implemented a fix and are monitoring results.

    provider

  4. resolved

    This issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-03cac7bae6

Is Figma still down?

No, this incident was resolved 2024-09-10 11:24 UTC. For Figma's live state, see https://down.guide/figma.

How long did it last?

3h 26m, from 2024-09-10 07:57 UTC to 2024-09-10 11:24 UTC, by the times Figma posted.

What was affected?

Figma named Real-time collaboration server.

What caused it?

Figma hasn't published a root cause. If it does, it shows here.

Where does this come from?

Figma's official status page, https://status.figma.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.