# Service disruption

- Provider: [Figma](https://down.guide/figma)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 26m
- started 2024-09-10 07:57 UTC
- Real-time collaboration server
- id: DWN-03cac7bae6
- Official page: https://stspg.io/6zgbj7gjcsl8

## Updates from Figma
### 2024-09-10 07:57 UTC: monitoring
We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.

### 2024-09-10 08:12 UTC: investigating
We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.

### 2024-09-10 10:17 UTC: monitoring
We've implemented a fix and are monitoring results.

### 2024-09-10 11:24 UTC: resolved
This issue has been resolved.

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